Privacy Policy
This policy explains what information we collect when you shop with Sri Cauvery Electronics, why we collect it, and the choices you have.
Last updated: 20 Oct 2026
Who we are
Sri Cauvery Electronics (ஸ்ரீ காவேரி மின்னணுவியல்) operates this website and the shop at SPD Nagar, No:15, Kumbakonam Main Road, Sabapathy Nagar, Vadakuthu, Neyveli, Cuddalore District, Tamil Nadu 607308. For any privacy question, write to support@tamizhelectronics.in or call +91 93616 70148.
Information we collect
- Account details — your name, email address, mobile number and a hashed password. We never store your password in readable form.
- Order details — the delivery address, contact number and the items in each order. These are stored with the order so that we can pack, deliver and support it.
- Payment information — handled entirely by our payment partner. Card numbers, UPI PINs and net-banking credentials never reach our servers and we cannot see them.
- Technical data — a session cookie that keeps you signed in, a cart cookie so your basket survives a refresh, and a language preference cookie. We do not run advertising or cross-site tracking scripts.
How we use it
- To take payment for, pack and deliver your order.
- To send order confirmations and delivery updates by email or SMS.
- To answer your questions and handle returns or refunds.
- To meet our tax and accounting obligations under Indian law.
We do not sell your personal information, and we do not share it with anyone except the delivery partner and payment gateway needed to fulfil your order.
Cookies
The site uses a small number of strictly functional cookies: a signed session cookie, a guest cart identifier, an applied coupon code, and your chosen language. All of them are set with the httpOnly and SameSite=Lax attributes where applicable, and none are used for advertising.
How long we keep it
Order records are retained for eight years to satisfy Indian tax rules. Account details are kept until you delete the account. Cart and language cookies expire on their own — the cart within 180 days, the language preference within a year.
Your choices
- You can view and correct your details at any time from My Account.
- You can delete your account and personal data yourself, other than records we are legally required to retain — see below.
- You can unsubscribe from offer emails using the link in any such email.
Deleting your account
Sign in, open My account, and choose Delete my account at the bottom of the page. You will be asked for your password, and the deletion takes effect at once.
- Deleted straight away — your name, email address, mobile number, password, saved addresses, cart, wishlist and product reviews.
- Kept — your past orders, with the name, contact number and delivery address each was placed with, for eight years as Indian tax rules require. They are no longer linked to any account.
An account cannot be deleted while an order, return or cancellation is still in progress; once it is complete, you can. If you cannot sign in, write to support@tamizhelectronics.in from the email address on the account and we will delete it for you.
Security
Traffic to this site is encrypted in transit. Passwords are hashed with scrypt, administrator routes are protected server-side, and order totals are always recalculated on our servers rather than trusted from the browser. No system is perfect; if you notice a problem, please tell us at support@tamizhelectronics.in.
Changes to this policy
If this policy changes materially, we will update the date at the top of this page and, where the change affects existing orders or accounts, tell you directly. See also our Terms & Conditions.